“Tell me you love me!”

I am pretty much on cloud nine at the moment.  When I went to process the vehicle registration renewal for one of our vehicles, the DMV website gave me an error saying that registrations that are overdue cannot be processed online.  Given that we had never even received a renewal notice nor had we received any information about the registration being past due, I decided that the website was full of it.  Our vehicle had a ’14 sticker on it, and I was a week away from the due date when I tried to apply.

I got on the phone right away with the DMV… This is what I do for a living–I resolve weird issues related to the administration of vehicles, so I was in my zone.  The woman at the DMV insisted that the vehicle hadn’t been registered since 2012 and that the tags were expired by almost a year.  She requested that we pay $363.00 for last year’s renewal and an additional $309.00 for this year’s renewal.  Now–we’ve been saving up for this year’s renewal, but there’s no way in the world I’m prepared to pay an EXTRA $363.00!  I may or may not have deadpanned and declared to the agent “I’m not paying that. There’s no way in the world!”

I asked how to dispute it, and she asked that I verify the sticker number, so that they could work through it.  Well–I had Jeff send me the photo, and lo and behold, the wrong sticker was on the vehicle.  After the 6 digit sticker number is the vehicle license plate number and this one did not match our plate number.  But I meant it when I told the DMV I’m not paying it… I called the dealer next and asked to speak with a title clerk.  The thing is, we bought our vehicle last July and these tags expire this July–it should’ve been noted in the inspection or during the title and licensing of this vehicle that the registration was due.  The great thing is, they were as wonderful to work with on this issue as they were when we were buying our vehicle.  I’ll definitely recommend them for your car buying needs.  I’m even going to write them a nice review on Yelp!

After researching it, the dealer determined that the previous owner of the vehicle put the wrong sticker on the vehicle and offered to send us to a check to cover the cost of last year’s renewal.  Hallelujah!

It’s times like these when I am able to take a snarl of a mess and resolve it satisfactorily that I turn to Jeff and tell him “Now, tell me you love me,” with a smug grin on my face 😉

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